SUMMARY

• More than 20 years of hands-on experience in day-to-day technical and IT Support for internal and external (client) customers
• Good analytical skills used in reviewing IT requirements/specifications to develop optimal, reliable, and cost-effective solutions.
• Broad understanding and skill base in the installation, configuration, management, troubleshooting, maintenance, and support of computer hardware (desktop & server) and software, communication (data & voice), IT operations and applications in premise and cloud base infrastructure namely Microsoft Azure.
• Provide IT solution to clients on their strategy for infrastructure, cloud computing or even hybrid requirements using current technology.

SKILLS

MICROSOFT TECHNOLOGIES (SETUP, MANAGEMENT, AND ADMINISTRATION)

Microsoft Azure

Virtual Machines ● Operating Systems ● Access Management ● Storage ● Database ● Virtual Network ● Business Continuity / Disaster Recovery ● Security ● Web Application and Service ● PowerShell

Microsoft Windows Server 2008 R2 / 2012 R2 / 2016

Active Directory ● DHCP ● DNS ● IIS 7.0 ● Windows Deployment Services ● Windows Server Update Services

Microsoft Windows 7 / 8 / 8.1 /10
Microsoft Forefront Threat Management Gateway System 2010 SP2
Microsoft Forefront Endpoint Protection 2010
Microsoft System Center Data Protection Manager
Microsoft System Center Operations Manager
Microsoft System Center Configuration Manager
Microsoft SharePoint 2010 / 2013
Microsoft Team Foundation Server 2010 / 2015
Microsoft Visual Studio 2010 / 2012 / 2015
Microsoft SQL Server 2010 / 2012 / 2014
Microsoft Office 2010 / 2013 / 2016

Word ● Excel ● Access ● PowerPoint ● Publisher ● Visio ● Accounting ● InfoPath ● OneNote ● OneDrive

Office 365
Microsoft 365
Microsoft Intune

OTHER TECHNOLOGIES (SETUP, MANAGEMENT AND ADMINISTRATION)
IBM
• IBM Cloud
• IBM Automation Anywhere
VMWare
• vSphere
• vSphere with Operations Management
• vSAN

Carbonite Double-Take
• High Availability
• Disaster Recovery
• Migration
Linux Destro(Linux Operating System)
Apache(Open Source Web Server)
phpMyAdmin(MySQL Administration thru Web)
MySQL(Database Application)
Kayako Fusion (Customer Support Solution)
SpiceWorks (IT Management Application)
Tally (Accounting and Inventory System)
PHP (Programming Language)
DotNetNuke (Content Management System)
Spark/Pandion (IM System)
Wordpress (Content Management System)
Joomla (Content Management System)
BugTracker (Bug Tracking Application)
GoDaddy (Email and Domain Administration)

SKILLS

Microsoft Technologies (Setup, Management and Administration)